Welcome to [Your Business Name] (the “Site”). By placing an order through our Site, you (“the Customer”) agree to be bound by these Conditions of Sale. Please read them carefully before making any purchase.
1. Definitions
1.1 “We,” “us,” or “our” refers to [Your Business Name].
1.2 “Product(s)” refers to any custom-printed item or service offered on the Site.
1.3 “Order” refers to the purchase request submitted by the Customer.
2. Acceptance of Orders
2.1 All orders are subject to acceptance by us, and we reserve the right to refuse service or cancel orders at our sole discretion.
2.2 Orders cannot be canceled once production has started.
3. Customization and Artwork Submission
3.1 The Customer is solely responsible for providing accurate and high-quality artwork for production.
3.2 By uploading any artwork, the Customer represents and warrants that:
•They own the rights to the content or have appropriate permissions to use it.
•The content does not violate any intellectual property, copyright, or trademark laws.
3.3 We reserve the right to reject orders containing inappropriate, offensive, or illegal content.
4. Proofing and Approval
4.1 A digital proof may be provided for approval before production begins. It is the Customer’s responsibility to carefully review and approve the proof.
4.2 Once the proof is approved, no further changes can be made without incurring additional charges.
5. Pricing and Payment
5.1 All prices listed on the Site are in [Currency] and are subject to change without notice.
5.2 Full payment must be made at the time of order placement unless otherwise agreed in writing.
5.3 Additional charges may apply for file preparation, design adjustments, or expedited production.
6. Turnaround Times
6.1 Production times vary based on the Product and order volume. Estimated turnaround times are provided but are not guaranteed.
6.2 Delays caused by incorrect or incomplete information provided by the Customer are not the responsibility of [Your Business Name].
7. Shipping and Delivery
7.1 Shipping times are estimated and may vary based on the carrier’s performance and location.
7.2 [Your Business Name] is not responsible for shipping delays, damages, or loss caused by the carrier.
7.3 Risk of loss transfers to the Customer upon delivery to the carrier.
8. Returns, Refunds, and Reprints
8.1 Due to the custom nature of our Products, we cannot accept returns or offer refunds.
8.2 If a Product is defective or not produced as per the approved proof, the Customer must notify us within [X] days of receipt.
8.3 In the event of a defect or production error, we may offer a reprint at no additional cost.
9. Liability and Indemnification
9.1 Our liability for any claim related to the Products is limited to the amount paid by the Customer for the specific Product.
9.2 The Customer agrees to indemnify and hold [Your Business Name] harmless against any claims, damages, or liabilities arising from the use of the Products or submitted content.
10. Intellectual Property
10.1 All templates, designs, and content provided by [Your Business Name] remain our intellectual property and cannot be used, reproduced, or distributed without permission.
11. Privacy and Data Protection
11.1 Personal information provided by the Customer is used solely for order processing and fulfillment in accordance with our [Privacy Policy].
11.2 We do not store or share Customer files beyond the order fulfillment period unless explicitly agreed upon.
12. Force Majeure
12.1 We are not liable for delays or failure to fulfill orders caused by circumstances beyond our control, including but not limited to natural disasters, labor disputes, supply chain disruptions, or governmental actions.
13. Governing Law
13.1 These Conditions of Sale are governed by and construed in accordance with the laws of [Jurisdiction].
13.2 Any disputes shall be resolved in the courts of [Jurisdiction].
14. Changes to Terms
14.1 We reserve the right to modify these Conditions of Sale at any time. The updated version will be posted on our Site and will apply to all orders placed thereafter.
By placing an order, you acknowledge that you have read, understood, and agree to these Conditions of Sale.